XPO Logistics is a $7 billion global logistics company headquartered in Greenwich, Connecticut, with a robust presence in supply chain management and transportation management solutions. In Europe it has over 215 sites across 14 countries, with 1,000,000 sq meters of warehousing space, transporting 60 million pallets annually, operating 7,500 trucks and employing 14,000 people.
- XPO Logistics
Success Story
XPO Logistics
XPO Logistics Improves Stock Accuracy and Operational Efficiency with Blue Yonder
99.9% stock accuracy
Expanded use across 15 UK sites and deployment into European markets
Enhanced productivity and warehouse efficiency
The Company
The Business Challenge
As XPO Logistics expanded its European business, customer demands became increasingly complex, which meant the existing systems were no longer optimal in managing the intricate needs of its customers – such as the supersessions of parts in automotive inventory and real-time revision tracking. This led to challenges delivering the precision and efficiency outputs that customers had come to expect.
The Solution
To address these challenges, XPO Logistics implemented Blue Yonder Dispatcher, part of Blue Yonder Warehouse Management, to enhance accuracy and productivity. The solution helped XPO Logistics optimize pick and stock accuracy across multiple sites, reaching a 99.9% stock accuracy rate for some customers. In addition, the solution’s integration with other technologies bolstered warehouse and transportation synchronization, meeting the complex supply chain needs of XPO Logistics’ customers.
"We’ve seen unparalleled improvements in stock accuracy and productivity using Blue Yonder. It's become a key part of our growth and automation strategy."
– Nigel Rouch, SVP of Technology - Europe, XPO Logistics.
How XPO Logistics is modernizing its end-to-end, global logistics operations
Meeting high standards in complex operations
A leading name in supply chain and transportation, XPO Logistics serves clients with intricate and highly specific supply chain needs. The company needed to overcome challenges that arose from managing complex inventory revisions, especially in sectors with frequent parts supersession, such as automotive. As a result of continued business growth, its existing system could no longer meet the rigorous demand for accuracy and operational efficiency in these high-stakes environments.
A transformation seven years in the making
When XPO Logistics adopted Blue Yonder Warehouse Management nearly seven years ago, it was in search of a system that could simplify complex logistics processes. The solution facilitates precise management and tracking, enabling the accuracy required to match customer expectations and enhancing the overall supply chain experience. For instance, an automotive customer of XPO Logistics is benefiting from seamless revision tracking and supersession management, ensuring that accurate parts are always available, and customer satisfaction remains high.
Expanding efficiency and accuracy across operations
With the system, XPO Logistics is enhancing its pick and stock accuracy across 15 sites in the UK and is currently rolling out the solution across Europe, including new implementations in Spain and Ireland. This expanded use of Blue Yonder allows XPO Logistics to achieve near-perfect stock accuracy, exemplified by a 99.9% stock accuracy rate for one customer in the hard landscaping industry – this improvement sets an industry benchmark.
“The warehouse management system is helping our productivity in that we're able to leverage off other technologies in conjunction with Blue Yonder to make our pickers more productive, improve our accuracy, and our integration to our transportation solutions as well,” said Nigel Rouch, SVP of Technology – Europe, at XPO Logistics.
A solution for automation
Blue Yonder Warehouse Management serves as a foundational layer that has enabled XPO Logistics to enhance its automation strategy. By building on the system, the company integrates cobots and other robotic solutions into warehouses, boosting employee safety, and reducing the time required for manual processes. This automation not only increases efficiency, but also allows employees to engage more meaningfully on technical tasks, contributing to a more dynamic and safer work environment.
Achieving sustainability goals with technology
La sostenibilidad también ocupa un lugar destacado en los valores de XPO Logistics, y Blue Yonder desempeña un papel clave en ayudar a la empresa a cumplir con estos objetivos. Con Gestión de almacenes, XPO Logistics optimiza el espacio del almacén, minimiza los materiales de embalaje y reduce el número de recorridos de transporte, lo que se traduce en menos emisiones y una menor huella de carbono. Las mejoras en la eficiencia de la gestión de almacenes de Blue Yonder contribuyen directamente a las iniciativas de sostenibilidad de XPO Logistics, asegurando que tanto el éxito operativo como la responsabilidad ambiental vayan de la mano.
Looking ahead
Blue Yonder sigue siendo una parte integral de la estrategia de crecimiento de XPO Logistics a medida que la empresa se expande. XPO Logistics considera que el sistema de gestión de almacenes es la plataforma fundamental sobre la cual se pueden construir sistemas automatizados más avanzados y aprovechar otras tecnologías emergentes. Con Blue Yonder como socio estratégico, XPO Logistics está bien posicionada para continuar satisfaciendo las complejas demandas de los clientes, aumentar su eficiencia y ser pionera en soluciones logísticas sostenibles en nuevos mercados. “Nosotros impulsamos gran parte de la automatización en nuestros almacenes con Blue Yonder. Más importante aún, es lo que nos permite entregar excelencia a nuestros clientes”, concluye Rouch.